My deposit is not credited to my Mostbet account, what should I do?

If your deposit is not showing in your Mostbet balance, follow these steps:

1. Wait a few minutes – sometimes bank or mobile payments take 5–15 minutes to appear.
2. Refresh your balance – log out and log in again, or refresh the page / app.
3. Check payment status – see if the money was actually deducted from your bKash/Nagad/bank or card.
4. Check deposit history – in your Mostbet profile, open “Balance” → “Deposit history” to see if it is pending or failed.
5. Contact support – if money is deducted but not credited, contact Live Chat or email [email protected] with:
   • Your username/ID
   • Deposit amount and time
   • Payment method and a screenshot/transaction ID

Do not try multiple big deposits until the first issue is solved, especially before playing casino or sports bets.

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