How can I close or self-exclude my Mostbet account?
To close or self-exclude your Mostbet account, you need to contact support and ask them to limit or block your access:
- Log in to your Mostbet account from website or mobile app.
- Scroll down and open “Support” or click on live chat icon.
- Tell support clearly: you want to close or self-exclude your account, and for how long (temporary or permanent).
- They may ask for your ID, email, or phone to confirm it’s really you.
- After confirmation, they will block access to sports betting and casino for the selected period.
Note:
- During self-exclusion you usually cannot cancel it.
- If you have balance left, ask support how the money will be withdrawn to your payment method.
- For gambling control, choose a longer exclusion period if you feel you need a full break.